In another word, if you access the camera on the computer which connects to the same router with the camera via DDNS+Port, the router will block this connection. Please refer to How to solve issue that DDNS is failed-SD camera? In this case, your camera is already accessible when using external IP and port.īut DDNS status is not success(not synced to external IP), thus you cannot connect camera remotely using the DDNS and port. Contact the ISP specifically and request that they open a Port specifically for your service.ģ.The DDNS is not synced with camera network’s external IP. If after performing all the steps above that it is found the ports are blocked to your service. Verify that the port which is being used is not blocked by the service provider. This is done in the event some other type of service is using the current port which could be blocking access to the camera.Ĥ) Some ISP services block ports, especially some specific ports. Normally the second router would be installed between the current router and a cable modem/gateway to the internet connection itself.If a second router is found port forwarding will need to be configured on that unit as well.ģ) Change the HTTP port and re-configure port forwarding on the router. If the Port shows that it is closed perform the following steps to open the Port.ġ) Verify the Port Forwarding settings are correct in the router settings.Ģ) If the settings are verified as correct check the entire network to confirm that a second router is not installed.
If the remote access settings are correct and the router is functioning properly the Port setting will indicate it is Open. Leave the IP setting as is enter the Port number and click the Check button. Use the web page below to test if the port is closed by the router. Problem 2: Remote access settings have been setup properly on the camera settings but the port is closed by the router. Problem 1: The remote access settings were configured incorrectly.īefore remote access can be established the settings must be properly configured for the connection to be completed. Follow the possible problems and resolutions below to resolve this. After attempting to access the camera the attempt resulted in a failure. Overview: A SD Camera has been setup to use DDNS and Port configuration for remote access.
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